- This Privacy Statement includes details about:
- Personal information we collect from and about you
- How we use this Personal Information
- How and when we disclose Personal Information, and
- Your privacy rights and choices
- Interact with us online, including while researching and shopping for products and services, engaging with our call centers, interacting with Huffines, interacting with email or other marketing and promotional activities.
- Buy or lease a vehicle from Huffines or interact with Huffines online about our services.
- Have your vehicle serviced by Huffines or other business that you may use to maintain or service your vehicle.
- Use other products and services Huffines develops
- Identifiers: Such as your name, postal address, email address, screen name, photo, account ID, customer number, or telephone number. In limited circumstances, Huffines may collect a Social Security Number.
- Digital Activity Information: Such as your IP address, browser type and settings, device type and settings, operating system and settings, unique device identifier, cookie data, associated identifying and usage information of computers and mobile devices that interact with our products, and information about your use of our products and services, such as wireless network usage, infotainment system usage, Wi-Fi data usage, and Vehicle Mobile Apps.
- Vehicle Information: Such as information about your vehicle or information that is obtained from your vehicle and linked to you or reasonably can be linked to you. For example, we may be able to link information to you from your vehicle, including license plate number and vehicle identification number (VIN), or vehicle status, including mileage, oil/battery status, ignition, window, door/trunk lock status, vehicle diagnostic information, EV charging and discharging, and stationary energy storage details.
- Demographic or Protected Classification Information: Such as gender, date of birth, marital status, household composition, or veteran or military status. We may collect demographic or protected classification information when you respond to surveys or market research, interact with our websites and shopping tool.
- Commercial Information: Such as (a) information about your vehicle purchases or leases, including financing information, and information disclosed to us about your vehicle when it is serviced by a Huffines dealer such as service history, mileage, and diagnostic information, (b) information about your accounts with us.
- Payment Information: We may collect payment information, including credit card information, when you interact with our websites and shopping tools.
- Cookies are small files saved on your device
- Pixel tags are tiny images embedded in content
- Provide our products, programs, and services, save a vehicle configuration, use vehicle diagnostic tools, or, if you have an electric vehicle, to deliver charging programs
- Provide customer and vehicle support and services (such as recall information)
- Administer and validate warranties
- Conduct internal research and evaluate performance to develop, improve, repair, and enhance the quality, safety, and security of our vehicles, products, services, and technology.
- Administer your account(s) and process your payments for products and services
- Operate our websites and applications, including online registration processes
- Improve your online experiences, such as autofill data fields on our websites
- Maintain your account log-in information or contact information on Request a Quote forms between visits or locating a nearby dealer
- For operations and compliance purposes
- Maintain customer relationships and communicate with you
- Customize and improve communication content and your experience with Huffines
- Marketing and analytics purposes, such as providing more useful and relevant advertising to you on Huffines and non-Huffines websites about the products and services that may interest you
- Measure site activity, identify visitors to our websites, provide a better user experience, and tailor our marketing communications
- Evaluate our online advertising campaigns or tailor promotions and other marketing messages to you across your devices
- Administer your participation in contests, quizzes, surveys, promotions, and offers
- Verify eligibility for vehicle purchase or incentive programs
- To support the electronic signature and delivery process between you and your dealer
- Enroll you in programs, services, or memberships with businesses that can assist with how you use your electric vehicle (such as energy utility companies and charge station operators)
- Protect the safety of you or others
- Comply with legal, regulatory, or contractual requirements
- Protect our rights, such as investigating, establishing, exercising, preparing for, or defending legal claims
- Prevent, detect, protect against, or respond to security incidents, identity theft, harassment, malicious or deceptive activities, or any illegal activity or preserve the integrity or security of systems; or investigate, report, or prosecute those responsible for any such action
- Huffines dealers and their service providers to deliver their products and services to you
- Service providers who help us provide our products and services to you, such as companies that administer our contests and promotions, host or operate our websites, send communications, perform data analytics, or process, store, or manage credit card information
- Fleet owners, dealers or rental car companies, for service or maintenance of their vehicle that you may use
- Emergency service and roadside assistance providers to deliver related services and to protect your safety or the safety of others (for example, to help you in an emergency)
- Wireless service providers, to deliver cellular or Wi-Fi connectivity to your vehicle
- Third parties where you have chosen to receive a service from them or authorized them to request data from Huffines
- Third parties for research and development purposes (such as university research institutes for improving highway safety)
- As required or permitted by law, such as to comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, local, or other authorities
- As permitted by law, such as (a) when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, (b) to prevent, detect, protect against, or respond to security incidents, identity theft, fraud, harassment, malicious or deceptive activities, or other illegal activity, or preserve the integrity or security of systems, (c) to investigate, establish, exercise, prepare for, or defend legal claims, or (d) to conduct screening to ensure you are not on any government list of restricted parties.
- Identifiers, Digital activity Information, and VIN may be disclosed to companies with which Huffines enters into business or marketing arrangements, such as third-party advertising networks, Huffines dealers, and financial institutions that Huffines works with to offer co-branded products.
Our dealership takes your privacy seriously and is committed to safeguarding your privacy online. Because we do gather certain types of information from visitors to our sites, we have developed a privacy statement to help you understand the terms and conditions surrounding the collection and use of that information. This statement discloses the types of information we gather, how it is used, and how you can gain access to and edit any data that we've collected about you at any time.
Guiding Principles:
Our dealership respects the privacy of individuals who visit our Web sites, send us e-mail, or participate in features/services we offer online. Accordingly, our policy regarding online privacy has been developed using the following guiding principles:
Our dealership maintains a strict "no-spam" policy. Subscribers to our e-mail services (or any other feature/service found on our Web site) will not receive unsolicited e-mail messages from us. Our dealership collects information online primarily to provide our visitors with a more relevant experience on our sites. When doing so, we will make every reasonable effort to avoid excessive or irrelevant collection of data. Our dealership will take reasonable physical, electronic and managerial measures to safeguard and secure any information you provide to us (e.g. data will be stored in protected databases on secured servers with restricted access). Our dealership will not share any information you've provided to us with anyone without your consent other than to provide the service you've requested. At the time you register for any such service, you will be notified of, and asked to consent to, the sharing of your information with any particular third party necessary to the provision of the requested service.
Non-Personally Identifiable Data:
Anytime you visit our Web site, we may gather certain non-personally identifiable information regarding the means you use to access our site. This information may include the type and version of your browser, your service provider, your IP address and any search engine you may have used to locate the site. We use this information to help diagnose problems with our server, administer the Web site, and compile broad statistical data. In addition, we gather certain navigational information about where you go on our Web sites. This information enables us to determine which areas of the Web sites are most frequently visited and helps us to tailor the sites to the needs and interests of our online visitors. Such information is gathered by us in the aggregate and will not be associated with a specific individual without that individual's consent.
Information Voluntarily Provided:
Any information you provide to us (i.e. name, e-mail address, etc.) when you enroll in one of our E-Mail Reminder Services, request information, or use any of the other interactive portions of our Web sites, is securely maintained on our Web server and internal systems. This information may be used to provide you with information you've requested about our company, our products and our services, or to provide you with special notices. You may opt out of receiving future communications at any time (see opt-out Procedures below). This data may also be used to tailor your experience on our sites by providing content that is relevant to your interests and geographic region.
Information Collected from Other Sources:
To help us better understand and respond to your needs and interests, we may in the future receive information about you from other sources. We will ask any provider of such information to represent and warrant that the information has been gathered and maintained in accordance with all state and federal laws. Any such information will be maintained by us in accordance with the standards set forth in this privacy policy along with other personal information you've provided.
Disclosure of Personal Information:
Our dealership understands the importance of your privacy. We collect and maintain the personal information of our consumers for our use and our subsidiaries. We do not sell, rent, or trade consumer information to third parties, other than as described below, and never without your consent. Third parties may collect personally identifiable information about your online activities over time and across different websites when you use this website.
Business Partners:
Our dealership may partner with select retailers and other companies at various times to provide expanded services to our site visitors. As part of such a relationship, we may share with these companies the use of certain interactive Web site functions (i.e. the E-Mail Reminder Service). Information provided by site visitors through the use of such interactive functions may be available to both our dealership and our partners.
Agents:
Our dealership may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose. Subscribers or site visitors will never receive unsolicited e-mail messages from agents working on our behalf.
Business Transfers:
In the event that our dealership sells or transfers a particular portion of its business assets, consumer information may be one of the business assets transferred as part of the transaction. If substantially all of the assets of our dealership are acquired, consumer information may be transferred as part of the acquisition.
Compliance with Law/Safety:
Our dealership may disclose specific personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect the users of our Web sites, the sites themselves, or the public.
With Consent:
Other than as set forth in this Privacy Policy, you will be notified when any personally-identifiable information about you may be shared with third parties, and you will be given the opportunity to decline to share that information.
Use of Cookies:
Our dealership may use a browser feature known as a "cookie." Cookies are small files placed on your hard drive that assist us in providing you with a customized browsing experience. Our dealership uses cookies to provide you with the convenience of not having to reenter information, such as user IDs and passwords, multiple times during your visits to our Web sites. Cookies can also be utilized to help us provide you with information targeted to your interests, based upon your prior browsing on our Web sites. The "help" section of the toolbar on most browsers will inform you on how to prevent your browser from accepting new cookies, how to have the browser notify you upon the receipt of a new cookie, or how to disable the use of cookies completely. As our Web sites have been designed to take advantage of the use of cookies. Should you configure your browser to decline their use, certain features of our Web sites may not function correctly and you may be required to renter any user IDs and passwords more frequently
Accessing Our Web Sites from Outside of the United States:
If you are visiting our Web site from a location outside of the U.S., your connection will be through and to servers located in the U.S. Any information you provide during your visit will be processed and maintained on our Web server and other internal systems located within the U.S.
External Links:
Our Web sites contain links to other sites. Our dealership is not responsible for the privacy practices or the content of such Web sites. To help ensure the protection of your privacy, we recommend that you review the privacy policy of any site you visit via a link from one of our Web sites.
Passwords:
The personal data record created through your registration with our Web site can only be accessed with the unique password associated with that record. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties.
Public Forums:
Our Web sites may make chat rooms, forums, message boards, and/or news groups available to its users at various times. Please remember that, unless otherwise stated, any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information in these areas.
Opt-out Procedures:
You may always opt-out of receiving future communications from our dealership. Our sites allow users to opt-out of receiving such communications at the point where personal information is requested, or through other means as identified.
Browser-Based Do Not Track:
Some browsers incorporate a "Do Not Track" (DNT) feature that, when turned on, signals to websites and online services that you do not want to be tracked. Because there is not yet an accepted standard for how to respond to a DNT signal, we do not currently respond to DNT signals on this website or on websites where we provide advertisements, content, or other services.
Contacting the Web Sites:
If you have questions concerning this Privacy Policy or the practices of these sites, you may contact us.
Hyundai Dealer Privacy Policy
Disclosure of Certain Information to Hyundai Motor America. Huffines Hyundai Plano is an independent Hyundai franchised dealership. When you use this website, Huffines Hyundai Plano may disclose personal information we collect about you, including personal information we collect on this website or that you otherwise provide to us, to Hyundai for Hyundai's marketing and other business purposes. For example, when you indicate that you would like to receive more information about Hyundai and its products, services or offers, personal information such as your name, address, city, state, zip code, email address and telephone number will be provided to Hyundai. In addition, if you buy or lease a Hyundai vehicle from Huffines Hyundai Plano, we may share information about your vehicle purchase (such as vehicle identification number (VIN), make, model, model year, date of purchase or lease and service history) with Hyundai. Please review the Hyundai Motor America Privacy Policy for more information about Hyundai Motor America's privacy practices.
